Terms of service.

1. Introduction

Welcome to LRT Heating. By utilising our plumbing, boiler repair, and installation services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

2. Services Provided

LRT Heating specialises in the installation, repair, and maintenance of boilers and plumbing systems. All services are carried out by qualified and certified professionals in accordance with industry standards and regulations.

3. Appointment and Access

All service appointments will be scheduled by mutual agreement. Customers must provide safe and unobstructed access to the premises where services are to be performed. Failure to allow access may result in additional charges or rescheduling fees.

4. Quotations and Pricing

Quotations provided by LRT Heating are estimates based on the information available at the time. Final charges may vary depending on the actual scope of work required. Prices are exclusive of VAT unless otherwise stated.

5. Payment Terms

Payments are due upon completion of the service unless otherwise agreed in writing. We accept various payment methods, which will be confirmed at the time of booking. Late payments may incur additional fees.

6. Warranty and Guarantees

All installations and repairs carried out by LRT Heating come with a minimum warranty period as specified at the time of service. This warranty covers defects in workmanship and materials but excludes damage caused by misuse, negligence, or unauthorised alterations.

7. Cancellation Policy

Should you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

8. Liability

LRT Heating shall not be held liable for any indirect or consequential losses arising from the use of our services. Our total liability shall not exceed the amount paid for the service rendered.

9. Customer Obligations

Customers are responsible for ensuring that their property complies with relevant regulations and permits necessary for the work to be performed legally and safely.

10. Complaints and Dispute Resolution

If you have any complaints regarding the services provided, please contact LRT Heating promptly. We are committed to resolving any issues amicably and quickly.

11. Changes to Terms

LRT Heating reserves the right to modify these Terms of Service at any time. Updated terms will be provided to customers and published accordingly.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

By engaging our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
For any queries or clarifications, please contact LRT Heating directly.